Help Scout Mailbox integration for AI agents.
Help Scout Mailbox integration for AI agents with secure authentication and server-side credential injection. Open Connector runs the OAuth, seals the token in an encrypted vault, and serves Help Scout Mailbox tools to your agent over MCP or a typed API — credentials injected server-side, every call audited, nothing leaving your infrastructure. Open source (AGPL-3.0) and self-hostable.
Real Help Scout Mailbox actions, managed and audited.
Your user connects Help Scout Mailbox once; your agent can then use Help Scout Mailbox API to manage inboxes, customers, conversations, and threads — scoped to the OAuth permissions you grant and the tool allowlist you configure. Every action is least-privilege and written to a tamper-evident audit trail.
- 1
Your user grants Help Scout Mailbox access once (OAuth) — the token lands in the vault.
- 2
Your agent calls a tool over MCP or the typed API; Open Connector injects the credential server-side.
- 3
Every routed call appends a hash-chained audit record — nothing leaves your infra.
Supported Help Scout Mailbox tools.
15 tools are generated from the published Help Scout Mailbox catalog. Descriptions are plain text; each action remains subject to its configured authentication and tool allowlist.
Showing 15 tools. All published catalog entries are included in this page's server-rendered HTML.
- Create a Help Scout conversation
- Create a Help Scout conversation.
- createconversation
- Create a Help Scout customer
- Create a Help Scout customer.
- createcustomer
- Create a Help Scout customer thread
- Create a customer thread on a Help Scout conversation.
- createcustomerthread
- Create a Help Scout note thread
- Create an internal note thread on a Help Scout conversation.
- createnotethread
- Create a Help Scout reply thread
- Create a reply thread on a Help Scout conversation.
- createreplythread
- Delete a Help Scout conversation
- Delete a Help Scout conversation by ID.
- deleteconversation
- Get a Help Scout conversation
- Retrieve a Help Scout conversation by ID.
- getconversation
- Get a Help Scout customer
- Retrieve a Help Scout customer by ID.
- getcustomer
- Get a Help Scout inbox
- Retrieve a Help Scout inbox/mailbox by ID.
- getmailbox
- List Help Scout conversation threads
- List threads for a Help Scout conversation.
- listconversationthreads
- List Help Scout conversations
- List Help Scout conversations.
- listconversations
- List Help Scout customers
- List Help Scout customers.
- listcustomers
- List Help Scout inboxes
- List Help Scout inboxes/mailboxes.
- listmailboxes
- Update a Help Scout conversation
- Update a Help Scout conversation by ID.
- updateconversation
- Update a Help Scout customer
- Update a Help Scout customer by ID.
- updatecustomer
Help Scout Mailbox integration, answered
- How do AI agents use Help Scout Mailbox through Open Connector?
- Your user connects Help Scout Mailbox once with one of its cataloged authentication methods. Open Connector stores the credential in an encrypted vault and exposes Help Scout Mailbox tools to your agent over MCP or a typed API, with credentials injected server-side on each call.
- Is this a Help Scout Mailbox MCP server?
- Yes. Open Connector can serve Help Scout Mailbox as a named MCP server with a scoped allowlist and a per-user connection URL, so any MCP client can call Help Scout Mailbox actions with credentials injected server-side.
- Where do Help Scout Mailbox credentials live?
- In your own infrastructure. Open Connector keeps credentials in its own vault and injects them at call time, so they never leave your environment.
Give your agents Help Scout Mailbox — keep the keys.
Open source, self-hostable, with Help Scout Mailbox credentials that never leave your infrastructure. Run it from source today.