Intercom integration for AI agents.
Intercom integration for AI agents with secure authentication and server-side credential injection. Open Connector runs the OAuth, seals the token in an encrypted vault, and serves Intercom tools to your agent over MCP or a typed API — credentials injected server-side, every call audited, nothing leaving your infrastructure. Open source (AGPL-3.0) and self-hostable.
Real Intercom actions, managed and audited.
Your user connects Intercom once; your agent can then manage conversations, contacts, companies, tickets, help center content, and support automation — scoped to the OAuth permissions you grant and the tool allowlist you configure. Every action is least-privilege and written to a tamper-evident audit trail.
- 1
Your user grants Intercom access once (OAuth) — the token lands in the vault.
- 2
Your agent calls a tool over MCP or the typed API; Open Connector injects the credential server-side.
- 3
Every routed call appends a hash-chained audit record — nothing leaves your infra.
Intercom tool surface.
The following managed tool groups are exposed by this integration. Each item is surfaced as tool metadata so agents can discover safe actions and build reliable workflows.
- Intercom tools
- Manage conversations, contacts, companies, tickets, help center content, and support automation.
Intercom integration, answered
- How do AI agents use Intercom through Open Connector?
- Your user connects Intercom once with one of its cataloged authentication methods. Open Connector stores the credential in an encrypted vault and exposes Intercom tools to your agent over MCP or a typed API, with credentials injected server-side on each call.
- Is this a Intercom MCP server?
- Yes. Open Connector can serve Intercom as a named MCP server with a scoped allowlist and a per-user connection URL, so any MCP client can call Intercom actions with credentials injected server-side.
- Where do Intercom credentials live?
- In your own infrastructure. Open Connector keeps credentials in its own vault and injects them at call time, so they never leave your environment.
Give your agents Intercom — keep the keys.
Open source, self-hostable, with Intercom credentials that never leave your infrastructure. Run it from source today.